Skip Content
Log In to Online Banking

Welcome to the Sterling National Bank Security Information Center

Unsolicited Emails Alert


Caring about the privacy and safety of our clients’ information is a top priority at Sterling National Bank. You can help us ensure that your private information is protected by practicing good security habits. We would like to remind you of the following important safety tips to help protect the security of your accounts:

  • There are fraudulent scams where people have received emails that were claiming to be from Sterling National Bank or other financial institutions. These emails have links to fraudulent websites asking clients for their personal information. Please remember:

    • Sterling National Bank does not send emails with links requesting any personal information, including your online banking credentials, so never click on links in these types of emails.
    • Never give your password or PIN to anyone, including our employees.
    • Always visit Sterling National to login to Online Banking.
  • Sterling National Bank will not contact you via unsolicited email to verify information you have previously given us, such as your account number, password, or social security number, as part of updating our systems.

  • If you suspect that you have received a fraudulent email or phone call from someone claiming to be from Sterling National Bank, please contact Telephone Banking immediately at 800-278-6742 , or forward the email to, so we can investigate. Once you forward the e-mail to us you should delete it.

  • If you have questions about this information or emails you may receive, please contact us, give us a call at 800-278-6742 (278-6742.) and press zero, or visit your neighborhood financial center

  • If you are unsure whether a link to our Web site is valid, you can verify the security certification to validate that it is a legitimate Sterling National Bank website:

    • How to Verify the Authenticity of Sterling National Bank’s Online Banking Services:

      • Prior to entering any confidential information, such as your username or password, you can click (double-click in Internet Explorer) the lock icon at the lower right hand corner of the browser screen to see security information about the page you are currently viewing.

      • Once you click, you will see a new window containing the Certificate Information for the site. A certificate is a Web server’s ID badge, a tamper-resistant file that identifies the individual or organization to whom it is issued and ensures that no other site can assume its identity. The certificate guarantees the authenticity of a Web site. If you are submitting any sensitive information (such as your account number), your browser should be set to examine certificates.