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Welcome to the Sterling National Bank Security Information Center

Small Business Email Scams

Criminals are soliciting small business clients by email in an effort to illegally obtain personal information.

The email address and the website address may appear almost identical to those of legitimate financial institutions. The email may provide a general message and will provide a link to a site that may look authentic. You will be asked to input personal information such as your Company ID, User ID and Password. These e-mails attempt to trick clients into supplying sensitive personal data. This fraudulent practice is often called “Phishing” or “spoofing”.

When logging into Business Online Banking, please use the links from our home page to access the site. Do not click on any attachments or links in a suspicious email.

Sterling National Bank will not contact you via unsolicited email to verify information you have previously given us, such as your account number, password, or social security number, as part of updating our systems.

If you suspect that you have received a fraudulent email or phone call from someone claiming to be from Sterling National Bank, please contact Telephone Banking immediately at 800-278-6742 , or forward the email to, so we can investigate. Once you forward the e-mail to us you should delete it.

If you have questions about this information or emails you may receive, please contact us, give us a call at 800-278-6742 (278-6742.) and press option 9, or stop in or your neighborhood financial center